Privacy Policy

General Terms

Sugarbud Craft Growers Corp. (hereinafter referred to the “Company”, “site” “service provider,” “we,” “us,” or “our”) is committed to safeguarding your confidentiality and protecting your personal information when you are using our services. This Privacy Policy relates to our use of any personal information we collect from you via the following online services:

any website that links to this Privacy Policy;
social media or official Company content on other websites; and
mobile device Applications (“Apps”).

It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person.

The Company’s websites contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, and are also likely to use cookies, and we therefore urge you to review them. They will govern the use of personal information you submit when visiting these websites, which may also be collected by cookies. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

Compilation of Personally Identifiable Information

When you provide information to the Company, we respect your privacy. We only collect personally identifiable information when you provide it to us. When you submit personally identifiable information to the company, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this privacy policy.

When you participate in, access or sign up to any of the Company’s services, activities or online content, using any Company online registration system, we may receive personal information about you. This can consist of information such as your name, email address, telephone number, cookies and usage data, as well as information collected about your use of the Company’s products.

The Company collects information about how you use our digital properties, including the device(s) you use for access. This includes collecting unique online identifiers such as IP addresses, which are numbers that can uniquely identify a specific computer or other network device on the internet.

Disclosure of Personally Identifiable Information

Except as disclosed in this privacy policy, we will not provide your personally identifiable information to third parties without your consent.

We will keep your information internally except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies, including for child protection reasons).

Generally, we will use your information internally and would only share it outside where you have requested it or given your consent. Sometimes we use third parties to process your information on our behalf, for example to provide services or analysis. We require third parties to comply strictly with our instructions and legal requirements that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way.

Third Party Providers

In connection with our site or other services, we may retain other companies and individuals to perform tasks on our behalf, such as email service providers, web hosting companies, and fulfillment companies (i.e. companies that aid in product distribution). From time to time, it is necessary to provide such third parties with access to personally identifiable information to help them perform their tasks. We do not authorize them to use such information for any other purpose. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

In the case of our site, Service Provider may collect and use the following information:

Sign in or Sign up: When you sign in to access our site or sign up to attend an event hosted by us, you may be asked for information that identifies you. This information includes, but is not limited to, your name, email address and a telephone number, along with additional information we need to help manage your profile. We may retain this information to contact you or assist you in the future and to improve our customer service and service offerings.
Contact Us: When you contact us with a comment, question or complaint, you may be asked for information that identifies you, such as your name, address and a telephone number, along with additional information we need to help us promptly answer your question or respond to your comment. We may retain this information to assist you in the future and to improve our customer service and service offerings.
Applying for an employment opportunity: If you apply for a job at our company, you may provide us with certain personal information about yourself, such as information contained in a resume, cover letter, or similar employment-related materials. We use this information for the purpose of processing and responding to your application for current and future career opportunities.

We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Interactive Events

If you choose to participate in any promotions, questionnaires or other interactive activities during your visit to the site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. You consent to disclosure of your personally identifiable information to such third parties by participating and submitting your personally identifiable information with respect to such events.

Sale of Business

In the instance of a prospective or completed merger or sale of assets or the Company (including transfers made as part of insolvency or bankruptcy proceeding) involving all or part of Service Provider or as part of a corporate reorganization or other change in corporate control, we may transfer personal information for the purposes of said transaction. In the instance that such an event transpires, a notice of this transfer will be posted on our website.

Legal Compliance

Any information, including personally identifiable information, may be disclosed as we deem necessary and in our sole discretion, so that we can comply with applicable laws, regulations, legal procedures or governmental requests. In some instances, such as a legal proceeding or court order, we may also be required to disclose certain information to authorities. Only the information specifically requested is disclosed and we will take precautions to satisfy ourselves that the authorities who are making the request have legitimate grounds to do so.

Fraud Protection

Any information, including personally identifiable information, may be disclosed to other companies and organizations referable to credit fraud protection and reduction of risk.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (collectively referred to as “device”) or web browser from a website’s computer and is stored on your device’s hard drive. Cookies do not contain personally identifying information but help us remember your preferences and to authenticate you. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the Company’s websites. However, you can change your cookie settings at any time using the settings in your browser. If you decide not to accept cookies from our site, you may not be able to take advantage of all of the site features.

Our cookies record information about your online preferences and allow us to tailor our websites to your interests.

Your web browser may also provide us with information about your device, such as an IP address and details about the browser that you are using. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to us and this may be captured by performance cookies.

If you have any concerns about the way that we use cookies or respect your settings, then please contact us at info@sugarbud.ca.

Data Retention

The Company will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain usage information for internal analysis purposes. Usage information is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our site, or we are legally obligated to retain this data for longer time periods.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Children’s Privacy

Our site does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Do Not Track (DNT) Browser Setting:

DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies. This website does not currently respond to DNT requests.

Analytics:

We use third party analytics service providers, Google Analytics, to help better understand how visitors use our site. These providers may record information such as how often you visit our site, which pages and features you frequent, aggregated use and performance data. This data may be aggregated and analyzed to help us provide you with a better online experience.

Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the site available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), the Company’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific context in which we collect it.

The Company may process your personal information because:

We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it’s not overridden by your rights
To comply with the law

If you are a resident of the EEA, you have certain data protection rights. The Company aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information. If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us. Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the EEA.

Data Transfer

Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including personal information, to Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Log Files

Use of IP (Internet Protocol) addresses are collected by all visitors to our site, may be used for, but is not limited to, the following: page requests, tracking site use and traffic patterns, collection of demographic information for aggregate use, as well as fraud protection. Except as otherwise disclosed in this privacy policy, IP addresses will not be used with your personally identifiable information without your prior consent.

Aggregate Information

Aggregate information is non-personally identifiable information of a statistical nature. aggregate information may be collected, stored and used for internal business functions. They may also be shared with or transferred to affiliates and partners.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If the Company is acquired or merged with another company, your information may be transferred to the new owners.

Questions and Contact Information

If you have any questions about this Privacy Policy, please contact us at info@sugarbud.ca.